@font-face {
    font-family: 'Manrope-Light';
    src: url('/themes/vnc_responsive/fonts/Manrope-Light.ttf') format('truetype');
    font-weight: normal;
    font-style: normal;
}

#admin-menu a.companies { background-image: url(../../../../images/group.png)}
#admin-menu a.helpdesk-teams { background-image: url(../../../../images/group.png)}
#admin-menu a.products { background-image: url(../../../../images/text_list_bullets.png)}
#admin-menu a.assignable-rule { background-image: url(../../../../images/text_list_bullets.png)}

fieldset .product{
    border: 1px solid rgba(0, 0, 0, 0.2);
    border-radius: 14px 14px 14px 14px !important;
    box-shadow: 0 1px 0 rgba(255, 255, 255, 0.3) inset;
    background: #F0F8FF;
    display: inline-block;
    line-height: 1.2;
    margin: 2px 0;
    padding: 4px 6px;
    position: relative;
    text-align: center;
    text-decoration: none;
}

dt.resolution {background-image: url(../images/resolution.png);}
#helpdesk .tickets-summary-area { width: calc(25% - 18px); float: left; }
#helpdesk .body-area { width: 75%; float: right; }
#helpdesk .tickets-summary-area th {font-size: 16px; color: #009ee0; padding: 10px;}
#helpdesk .tickets-summary-area td {font-size: 16px; color: rgba(1,42,67,1.0); padding: 8px; text-align: left;}
#helpdesk .tickets-summary-area .count{
    background: var(--neutral_300);
    font-family: 'Source Sans Pro', sans-serif;
    font-size: 12px;
    line-height: 16px;
    color: var(--neutral_800);
    font-weight: 600;
    margin-left: 5px;
    padding: 0.14em 0.5em;
    -webkit-border-radius: 500px;
    -moz-border-radius: 500px;
    border-radius: 500px;
}

#helpdesk .tickets-summary-area .count.red {
  color: var(--white);
  background: var(--red_500);
}

#helpdesk .tickets-summary-area td,
#helpdesk .tickets-summary-area th {
  padding-left: 16px;
}

a.not-active {
    pointer-events: none;
    cursor: default;
    color: #c0c0c0 !important;
}

button[disabled=disabled], button:disabled {
    cursor: default;
    background-color: #c0c0c0 !important;
    pointer-events: none;
}

#risk_analysis .attributes .splitcontent,
#release_budget .attributes .splitcontent { display: flex; }
#risk_analysis .attributes .value,
#release_budget .attributes .value { display: inline-block; }
#risk_analysis .attributes .attribute,
#release_budget .attributes .attribute { width: 100%; }
.section-title {
    font-weight: bold;
    font-size: 18px;
}
#risk_analysis { margin-top: 50px; }
.release .release-field { display: inline-table; }
.release .release-field select { max-width: inherit; }
.release .release-field.text label { margin-top: 6px; }
.release .release-field.text.cost-currency label { margin-top: 3px; }
.release .release-field.selector label { margin-top: 2px; }

.analysis-container{
    float: left;
    margin-right: 8%;
    font-weight: bold;
}
.cont {
    float: left;
    margin-right: 5.5%;
    font-weight: bold;
    display: block;
}

.analysis-container .a-value {
    font-weight: normal;
}

.cont .a-value {
    font-weight: normal;
}

.icon-delete{
    background-image: url(../../../../images/delete.png);
}

#sidebar #sla_menu a.selected { margin-left: 24px; }

label[for=service_hour_service_hours_from]
{
  margin-top: 4px;
}
label[for=service_hour_service_hours_to]
{
  margin-top: 4px;
}

.new_service_hour .service-hour-field{
    display: inline-block;
}
.service-level-field{
   display: inline-block;
}

.priority-fields {
    margin-left: 70px;
    width: 30%;
}

.targets-time-fields {
    width: 30%;
    margin-left: 10%;
}
.targets-time-fields label { margin-top: 4px; }

.service-targets-fields {
    display: inline-flex;
    width: 100%;
}

.sla-fieldset {
    overflow: hidden;
    margin-top: 20px;
}

.service-level-targets-fieldset { margin-top: 20px; }
.service-level-targets-fieldset div span {
    font-weight: bold;
}

#resolutions_within_target { margin-top: 10px; }

.sla-percents label {
    width: 230px;
    margin-top: 4px;
}
.sla-percents span.required { margin-right: 4px; }

.new_contract select { max-width: 100%; }
.new_contract .splitcontent label { margin-top: 4px; }

.itil-sla fieldset {
    border-color: #cdd4da;
    padding: 15px;
}

.itil-sla .attributes { margin-top: 0 !important; }

.contract-cost-fields div span {
    font-weight: bold;
}

.contract-cost-fields, .contract-cost-fields-form {
    display: inline-flex;
    width: 100%;
}

.contract-cost-fields div {
    margin-right: 3%;
}

.contract-cost-fields-form .cost-currency,
.contract-cost-fields-form .cycle {
    padding-left: 0;
    margin-left: 5%;
}

.contract-cost-fields-form .cost-currency label,
.contract-cost-fields-form .cycle label {
    width: inherit;
    margin-left: 0;
    margin-right: 4px;
}

.contract-cost-fields-form .cost-currency select,
.contract-cost-fields-form .cycle select {
    width: initial;
}

.contract-fieldset { margin-top: 15px; }

.service-level-target-fields-container {
    display: inline-flex;
    width: 100%;
    margin-bottom: 15px;
}

.service-level-target-fields-container .service-level-target-priority {
    min-width: 150px;
}

.service-level-target-fields-container .service-level-target-resolution-time,
.service-level-target-fields-container .service-level-target-response-time {
    margin-left: 10%;
    min-width: 180px;
}

.service-level-targets-fieldset .service-level-aggreement-resolutions-within-target {
    margin-bottom: 10px;
    margin-top: 10px;
}

.sla-stats.splitcontent { overflow: hidden; }
#admin-menu a.default-icon { background-image: url(../../../../images/text_list_bullets.png)}

.budget-currency-field { font-weight: bold; }
table.companies-users td.department { text-align: left; }

.resolution.resolution-background .issue.details {
    background-color: #F5F5F5;
    border-radius: 12px;
    padding: 16px 0px 0px 16px;
}

.journal.escalation{background-color: lightgrey;}
.switch_to_native {
    position: absolute;
    right: 2%;
    margin-top: 13px !important;
    z-index: 2;
}
.switch_to_native a.blue-button {
  background: none;
  font-family: 'Manrope';
  font-size: 12px;
  font-weight: bold;
  line-height: 24px;
  color: var(--neutral_800);
  margin: 0;
  white-space: nowrap;
  text-transform: uppercase;
  padding: 0px 24px;
  margin-bottom: 8px;
  display: inline-block;
  border-radius: 4px;
  border: solid 1px var(--neutral_600);
  box-sizing: border-box;
  height: 24px;
  background-image: none !important;
}

.helpdesk_layout #issue-form div.done_ratio_field p { display: block; margin-block-end: 0em; }
.helpdesk_layout #issue-form div.done_ratio_field table.progress ~ * { display: none; }
#issue-form-area > h2 {
  font-family: 'Manrope';
  font-size: 16px;
  font-weight: bold;
  line-height: 24px;
  color: var(--neutral_A600);
  height: 24px;
  display: inline-block;
  padding: 0px;
  margin-left: 10px;
  letter-spacing: +0.25px;
}

#ajax-modal #issue-form #attachments_fields input[type="text"],
.helpdesk_layout #issue-form #attachments_fields input[type="text"] {
    max-width: calc(100% - 30px) !important;
    box-sizing: border-box;
    margin-top: 0px;
}
#ajax-modal #issue-form #attachments_fields input[type="text"].filename,
.helpdesk_layout #issue-form #attachments_fields input[type="text"].filename {
  max-width: 100% !important;
  margin-right: 0px;
}

.legend-with-browse-button legend {
    display: none !important;
}

/* burger-menu */

.burger-menu {
  display: none;
  position: relative;
  align-self: center;
  order: -1;
}

.title-with-actions.compact-menu .burger-menu {
  display: block;
}

.title-with-actions.compact-menu .helpdesk-actions.contextual > .mdi:nth-child(n+7),
.title-with-actions.compact-menu .helpdesk-actions.contextual > a:nth-child(n+7) {
  display: none !important;
}

.burger-menu > .burger-menu__button {
  border-radius: 4px;
  height: 30px;
  width: 44px;
  cursor: pointer;
  border: solid 1px var(--neutral_600);
}
.burger-menu > .burger-menu__button > span {
  display: block;
  width: 100%;
  height: 100%;
  mask: url(/themes/vnc_responsive/images/product-more-vert.svg);
  -webkit-mask: url(/themes/vnc_responsive/images/product-more-vert.svg);
  background-color: var(--neutral_600);
  -webkit-mask-repeat: no-repeat;
  -webkit-mask-position: center;
}

.burger-menu > .burger-menu__list {
  position: absolute;
  top: 110%;
  right: 50%;
  border-radius: 4px;
  box-shadow: 0 8px 16px 0 rgb(8 45 61 / 20%), 0 4px 12px 0 rgb(8 45 61 / 10%);
  background-color: var(--white);
  padding: 8px 0;
  min-width: 240px;
  z-index: 1000;
  margin: 0;
}

.burger-menu > .burger-menu__list > li.list-item {
  list-style: none;
}

div#content .burger-menu > .burger-menu__list > li.list-item > a {
  box-sizing: border-box;
  font-size: 14px;
  line-height: 38px;
  letter-spacing: normal;
  color: var(--neutral_A600);
  display: block;
  font-family: 'Sourse Sans Pro', sans-serif;
  font-weight: normal;
  padding: 4px 16px;
  height: auto;
  width: 100%;
  cursor: pointer;
  text-transform: capitalize;
  border: none;
}

.burger-menu > .burger-menu__list > li.list-item:hover {
  background-color: var(--neutral_30);
}


div#content .action-buttons.contextual.helpdesk-actions {
  display: flex;
  top: 0px;
  margin: 0px;
  gap: 5px;
  flex-wrap: wrap;
}

.helpdesk_layout #content .title-with-actions > h2,
.helpdesk_layout #content .title-with-actions > h2 a,
.helpdesk_layout #content > h2,
.helpdesk_layout #content > h2 a {
  display: inline-block;
  cursor: pointer;
  margin-bottom: 8px;
  white-space: nowrap;
  margin-right: auto;
}

.helpdesk_layout #content > h2 {
  position: relative;
  z-index: 1;
}
.helpdesk_layout div#content #issue-form.new_issue .issue-tab {
  padding: 0px 8px;
  margin-top: -24px;
}

.controller-helpdesk_issues #content div.issue {
  padding-top: 16px;
  box-shadow: 0 -1px 0px 0px var(--neutral_300);
}

#main .main-action-button.helpdesk-action-button {
    display: none;
}
.helpdesk-actions div:before {
    display: none;
}

/* Tables design */
table.list-resolutions,
.controller-helpdesk_issues table.list.issues {
    width: calc(100% - 10px);
}

table.list-resolutions th[title='Sort by "#"'],
.controller-helpdesk_issues table.list.issues th[title='Sort by "#"'] {
  font-size: 18px;
}

.controller-helpdesk_issues table.list.issues td.severity-1,
.controller-helpdesk_issues table.list.issues td.severity-2,
.controller-helpdesk_issues table.list.issues td.severity-3,
.controller-helpdesk_issues table.list.issues td.severity-4
.controller-helpdesk_issues table.list.issues td.severity-5 {
    background: none;
}

table.list-resolutions td,
.controller-helpdesk_issues #relations table.list.issues td {
  line-height: 16px;
  vertical-align: top;
  text-align: left;
  white-space: inherit;
}

.controller-helpdesk_issues #relations table.list.issues td.buttons {
  vertical-align: middle;
}

table.list-resolutions .context-menu-selection td,
.controller-helpdesk_issues table.list.issues .context-menu-selection td {
    color: #ffffff;
}

.controller-helpdesk_issues table.list.issues td.legacy_id {
  max-width: 80px;
  white-space: nowrap;
}

table.list-resolutions td a,
.controller-helpdesk_issues table.list.issues td a {
    font-family: 'Source Sans Pro', sans-serif;
    font-size: 14px;
    text-align: left;
    word-break: break-word;
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow-y: hidden;
}

.controller-helpdesk_issues table.list.issues td.project a {
  display: block;
  white-space: normal;
  min-width: 130px;
}

table.list-resolutions td.checkbox,
table.list-resolutions td.buttons,
table.list-resolutions th.checkbox,
table.list-resolutions th.buttons,
.controller-helpdesk_issues table.list.issues td.checkbox,
.controller-helpdesk_issues table.list.issues th.checkbox {
  padding: 6px;
}

table.list-resolutions td.checkbox {
  min-width: 24px;
}

table.list-resolutions td.buttons {
  width: 90px;
  white-space: nowrap;
  text-align: right;
}

table.list-resolutions td.buttons a {
  display: initial;
}

table.list-resolutions td.kb_id a {
    word-break: normal;
}

table.list-resolutions input[type="checkbox"],
.controller-helpdesk_issues table.list.issues input[type="checkbox"] {
    height: 16px;
    width: 16px;
    transform: scale(1.0);
}

table.list-resolutions td.buttons a:before {
    font-size: 20px;
}

table.list-resolutions td.updated_at,
table.list-resolutions td.created_at,
.controller-helpdesk_issues table.list.issues td.updated_at,
.controller-helpdesk_issues table.list.issues td.created_at {
    width: 125px;
}

.controller-resolutions.action-index #query_form_content .filters-table,
.controller-ke_resolutions.action-index #query_form_content .filters-table {
    justify-content: flex-start;
    margin: 0px !important;
    padding-left: 24px;
}

.controller-resolutions.action-index #query_form_content .applied_filters_with_add_button,
.controller-ke_resolutions.action-index #query_form_content .applied_filters_with_add_button {
  top: 0px;
}

.controller-resolutions.action-index #query_form_content .filters-table div {
    margin-right: 25px;
}

.controller-resolutions.action-index #query_form_content .filters-table div input#q {
    padding: 2px !important;
}

.controller-resolutions.action-index #query_form_content .filters-table div label {
    text-transform: capitalize;
}

.controller-helpdesk_issues #content .tabs:not(.jstTabs) ul {
    border-bottom: 1px solid #d5d5d5;
    padding-bottom: 8px;
    padding-inline-start: 16px;
}

.controller-helpdesk_issues #content .tabs li a,
.controller-helpdesk_issues #content .tabs li a span {
  font-family: 'Source Sans Pro', sans-serif;;
  font-size: 12px;
  height: 24px;
  line-height: 24px;
  text-align: center;
  color: var(--black);
  border: none;
  background: var(--neutral_100);
  margin-left: 0px;
}

.controller-helpdesk_issues #content .tabs li a span { background: none; }

div#content > .contextual.without-borders a,
div#content > .contextual.without-borders a:visited {
  font-family: 'Source Sans Pro', sans-serif;
  font-size: 14px;
  font-weight: normal;
  font-stretch: normal;
  font-style: normal;
  letter-spacing: normal;
  text-align: left;
  color: #317bbc;
  border: none;
  text-transform: capitalize;
}

.controller-helpdesk_issues #content .tabs li a.selected > span {
  color: var(--white);
}

div#content > .contextual.without-borders a:before {
    font-size: 20px;
    margin-right: 5px;
}

#ajax-modal .jstEditor {
    display: block;
    width: 100%;
}

.ui_tpicker_time input.ui_tpicker_time_input {
  border-radius: 0px;
}

#history .journal.escalation > div {
  padding: 24px 16px 0px 24px;
}

.check_box_group {
    min-height: 20px;
    border: none;
}

.check_box_group label {
  text-align: left;
  display: flex;
  word-break: break-word;
  align-items: center;
}

.controller-helpdesk_issues table.list.issues tbody tr.priority-4 td,
.controller-helpdesk_issues table.list.issues tbody tr.priority-4 td a {
  color: var(--black);
}

.controller-helpdesk_issues table.list.issues tbody tr.priority-5 td,
.controller-helpdesk_issues table.list.issues tbody tr.priority-5 td a {
  color: var(--white);
}

.controller-helpdesk_issues table.list.issues tbody tr td:hover a {
  color: var(--blue_500);
}

.controller-helpdesk_issues table.list.issues tbody tr td.status {
  white-space: normal;
  min-width: 130px;
}

.controller-helpdesk_issues table.list.issues tbody tr td.assigned_to {
  min-width: 100px;
}

.controller-helpdesk_issues table.list.issues tbody tr td.subject {
  min-width: 250px;
}

.controller-resolutions table.list-resolutions tbody tr td.subject {
  min-width: 200px;
}

/**********************************************************************/
/* KB FORM
/**********************************************************************/

.ui-dialog-titlebar-new-resolution, .ui-dialog-titlebar-new-issue {
    background-color: #ffffff;
    background: none;
    border: none;
    box-shadow: none;
    line-height: 31px;
    padding: .4em 1em;
    text-align: center;
    margin-top: -50px;
}

.ui-dialog-title-new-resolution, .ui-dialog-title-new-issue {
    font-family: 'Manrope';
    font-size: 18px;
    font-weight: bold;
    font-stretch: normal;
    font-style: normal;
    letter-spacing: normal;
    color: #000000;
}

div.modal:not(.bs-modal), .controller-helpdesk_issues div.ui-dialog.ui-widget.ui-widget-content.ui-corner-all.ui-front.modal.ui-draggable {
    padding: 0px;
}

div#content #resolution-form .resolution.tab {
    padding: 5px;
}

div.modal #resolution-form .resolution.tab, div.modal #issue-form .issue-tab{
    display: block;
    overflow-y: auto;
    overflow-x: hidden;
    padding-right: 5px;
    position: relative;
}

.helpdesk_layout div#content #issue-form .tags-select-box .tagit .tagit-new input[type="text"] {
  margin-top: -8px !important;
  border-bottom: none !important;
}

div#kb-fields, div#ds-fields, div#issue-fields {
    display: flex;
    flex-direction: row;
    flex-wrap: wrap;
    justify-content: space-between;
    width: 100%;
}

div#kb-fields p, div#kb-fields p, div#issue-fields p {
    flex: 0 48%;
}

div#kb-fields p {
    margin-bottom: 0px;
}

div#kb-fields p > span:not(.resolution_version) {
  margin-bottom: 22px;
  display: block;
}

#resolution-attributes .resolution_subject {
  margin-top: 0px !important;
}

.helpdesk_layout #issue-form .issue-tab #custom_field_span b {
  position: relative;
  margin: 36px 0 0 24px;
  display: block;
  font: 16px/24px "Source Sans Pro",sans-serif;
}

#resolution-form .resolution.tab, .helpdesk_layout #issue-form .issue-tab {
    font-size: 14px;
    font-weight: normal;
    font-style: normal;
    font-stretch: normal;
    letter-spacing: normal;
    text-align: left;
    color: var(--neutral_600);
    padding-bottom: 5px;
}

#ajax-modal #resolution-form .jstEditor textarea.wiki-edit,
.helpdesk_layout #ajax-modal #issue-form .jstEditor textarea.wiki-edit {
  height: 150px;
  min-height: 136px;
}

#resolution-form select#resolution_visible_for {
    max-width: 50%;
    margin-top: 10px;
}

#resolution-form div.kb-form-buttons, #issue-form div.issue-form-buttons {
    text-align: left;
    position: relative;
    margin-bottom: 5px;
}

#resolution-form div.issue {
  padding: 0px;
}

div.kb-form-buttons a.cancel,
div.issue-form-buttons a {
    font-family: 'Manrope-Bold', sans-serif !important;
    font-size: 15px;
    color: #317bbc;
    background: none;
    border: none;
    line-height: 32px !important;
    vertical-align: middle;
    text-decoration: unset;
    text-transform: none;
    font-weight: normal;
    margin-top: 1px;
    margin-bottom: 1px;
}

#resolution-form fieldset, #issue-form fieldset {
    border: none;
    margin: 20px 0 0 0;
    padding-left: 0px;
}

#resolution-form #attachments_fields a.remove-upload {
    margin-top: 11px;
}

span#no_files {
    max-width: 0;
    padding: 14.4px 0px 0px 0px;
}

#kb-fields label {
  display: block;
}

#kb-fields .resolution_active {
  flex-direction: row-reverse;
  display: flex !important;
  justify-content: flex-end;
  align-items: center;
}

#kb-fields .resolution_active label {
  margin-left: 8px;
}

 #issue-form .tabs li:hover a {
  color: #317bbc;
}

.helpdesk_layout #issue-form .tabs ul {
  border-bottom: 2px solid rgba(0, 0, 0, 0.04);
}

.helpdesk_layout .jstTabs.tabs ul li a {
  color: var(--neutral_600);
  padding: 4px 16px;
}

.helpdesk_layout .jstTabs.tabs ul li a.selected,
.helpdesk_layout .jstTabs.tabs ul li a.selected:hover {
  background-color: transparent;
  font-weight: bold;
  font-style: normal;
  font-stretch: normal;
  letter-spacing: -0.14px;
  color: #317bbc;
  border-bottom: 2px solid #317bbc;
  border-radius: 0px;
}

.modal .jstTabs.tabs li a {
  background: none;
  display: inline-block;
  padding: 2px 25px;
  font-size: 14px;
  font-weight: normal;
  font-style: normal;
  font-stretch: normal;
  letter-spacing: -0.14px;
  text-align: left;
  color: var(--neutral_600);
  cursor: pointer;
  border-bottom: unset;
  background-color: transparent;
}

.modal .jstTabs.tabs li a.selected {
    background-color: transparent;
    font-weight: bold;
    font-style: normal;
    font-stretch: normal;
    letter-spacing: -0.14px;
    color: #317bbc;
    border-bottom: 2px solid #317bbc;
    border-radius: 0px;
}

.helpdesk_layout #wrapper3 {
  min-height: unset;
}

.subject.tip {
  position: absolute;
  width: auto;
  padding: 16px 24px;
  background: var(--neutral_10);
  box-shadow: var(--shadow_popup);
  width: 240px;
  border-radius: 8px;
  color: var(--neutral_A600);
  z-index: 1;
  word-break: break-word;
}

#change_form_area .tabular label {
  text-align: left;
  margin-left: 0px;
  width: auto;
}

#change_form_area .tabular p {
  padding-left: 0px;
}

.helpdesk_layout div.issue .attributes .attribute {
  height: auto;
  line-height: normal;
}

.controller-resolutions.action-index #ajax-modal .attributes .attribute {
  padding-left: 0px;
}

.controller-resolutions.action-index #ajax-modal .attributes .attribute .value {
  margin-left: 100px;
}


.attachments-title {
  font-family: 'Manrope-Bold';
  font-size: 16px;
  line-height: 24px;
  color: var(--black);
  margin: 0;
  position: relative;
  display: block;
  width: 100%;
  margin-top: 10px;
  border-radius: 0;
  box-sizing: border-box;
  margin-bottom: var(--padding_s);
}
.description-attachments input.description {
    height: 24px !important;
    font-size: 14px !important;
}
.description-attachments .icon-attachment.filename.readonly {
    margin: 0 !important;
    padding: 0 !important;
    height: 24px !important;
    font-size: 14px !important;
}
.helpdesk-attachments > .attachments > .contextual { margin-top: -38px; }

@media (min-width: 900px) {
    #resolution-form .attachments-box, #issue-form .attachments-box {
        margin-top: 6px;
    }

}

body.helpdesk_layout.show_modal .ui-dialog:not(.welcome_box),
body.controller-resolutions.show_modal .ui-dialog:not(.welcome_box) {
  animation-name: itil_slidein;
}

@keyframes itil_slidein {
  from {
    transform: translateY(0%);
  }

  to {
    transform: translateY(0px);
  }
}

.controller-helpdesk.action-home div#content > div.contextual {
  max-width: calc(100% - 270px);
  display: flex;
  flex-wrap: wrap-reverse;
  justify-content: end;
  gap: 8px;
}

.controller-helpdesk.action-home div#content > div.contextual > div a {
  margin-bottom: 0px !important
}

.controller-helpdesk.action-home div#content > div.contextual > div {
  margin-right: 0px;
}

html > body.controller-contracts .tabular div label:not([for="contract_description"]),
html > body.controller-contracts .tabular .jstBlock {
  margin-top: 8px;
  margin-bottom: 4px;
}

html > body.controller-contracts .tabular div.display-flex {
  display: flex;
}

html > body.controller-contracts .attributes fieldset {
  margin-top: 12px;
}

html > body.controller-contracts div.buttons {
  display: inline-block;
}

html > body.controller-contracts div.buttons > * {
  margin-top: 0px;
  vertical-align: inherit;
}

html > body.controller-contracts div#content > div.contextual {
  top: 8px;
}

.helpdesk_layout div.issue .attributes .splitcontent .splitcontentleft .attribute .value {
    overflow: hidden;
    text-overflow: ellipsis;
    vertical-align: middle;
    line-height: 24px;
}

.textoverlay-wrapper { width: 100%; }

#time-status-counter,
#time-consumed-counter,
#countdown-counter,
#time-pending-counter {
  margin: var(--padding_l);
}

.helpdesk_layout div.issue.details.itil-sla .attributes .splitcontent .splitcontentleft .attribute .label {
  flex: 0 0 120px;
  text-align: left;
}

.helpdesk_layout div.issue.details.itil-sla .attributes .splitcontent .splitcontentleft .attribute .value {
  overflow: hidden;
  text-overflow: ellipsis;
  vertical-align: middle;
  line-height: 24px;
  text-align: left;
  flex: 1 1 auto;
}

.helpdesk_layout div.issue.details.itil-sla .attributes .splitcontent .splitcontentleft .attribute .value > *:first-child {
  margin-block-start: 0em;
}

.controller-sites.action-show .issue.details.itil-sla {
  min-height: calc(100% - 110px);
}

@media all and (max-width: 899px){
    #resolution-form .jstEditor textarea.wiki-edit, #issue-form .jstEditor textarea.wiki-edit {
        width: 100% !important;
        margin-top: -2px;
    }

    #resolution-form .add_attachment, .helpdesk_layout #issue-form .add_attachment {
        padding: 6px 0px 16px 0px;
    }

    #resolution-form span.max-size-attachment, #issue-form span.max-size-attachment {
        padding-left: 0px;
    }

    #resolution-form .attachments-box, #issue-form .attachments-box {
        position: relative;
        display: block;
    }

    #resolution-form input[type="text"], #issue-form input[type="text"] {
        width: 100%;
    }

    #helpdesk .body-area{
      width:52% !important;
    }
    #helpdesk .tickets-summary-area{
      width:42% !important;
    }
    #countdown-counter{
      padding-bottom: 7%;
      margin-top:0px !important;
      margin-left: 12px;
    }
    #countdown-counter,
    #time-consumed-counter,
    #time-status-counter {
      margin-left: 12px;
    }
    #countdown-counter > .text,
    #time-consumed-counter > .text,
    #time-status-counter > .text {
      font-family: 'Manrope-SemiBold';
      font-size: 16px;
    }
    #countdown-counter > span,
    #time-consumed-counter > span,
    #time-status-counter > span {
      font-family: 'Manrope-SemiBold';
      font-size: 20px;
    }
    .controller-helpdesk_sla.action-statistics .splitcontentleft {
      overflow:auto;
      color: black;
    }
    .controller-helpdesk_sla.action-statistics .splitcontentright{
      overflow:auto;
    }
    .controller-helpdesk_issues .edit_issue .icon-edit{
      display: inline-block;
    }
    #helpdesk .tabular label{
      width: 64%;
      white-space: nowrap
    }
    .controller-helpdesk_issues.action-edit .tabular label {
      white-space: pre-wrap;
      width: 32%;
    }
    div.journal,
    .controller-helpdesk_issues #release_budget .description .wiki p {
      word-wrap: break-word;
    }
    fieldset.sla-fieldset .service-targets-fields {
      margin: 0 0 0 -43px;
    }
    form#service_hour-form p.service-hour-field {
      max-width: 60%;
    }
    input#workload_full_filter_principal_id,
    input#workload_half_filter_principal_id,
    input#team_hierarchy_filter_member_id,
    input#project_search,
    input#user_search,
    input#issue-hook,
    input#purchase_order_issue_id {
      height:2.3em;
    }
    .controller-helpdesk_issues .details .wiki p{
      word-wrap: break-word;
    }
    .helpdesk_layout .ui-dialog .ui-dialog-content .issue-form-buttons > * {
      padding: 0px var(--padding_xl);
    }
}

/**********************************************************************/
/* ISSUES FORM
/**********************************************************************/

.helpdesk_layout div#content #issue-form .issue-tab {
    padding: 15px;
}

.helpdesk_layout #issue-form .splitcontent {
    overflow-x: hidden;
}

.helpdesk_layout #issue-form .splitcontentright {
    width: 48%;
}

.helpdesk_layout #issue-form .splitcontentright p:nth-child(n+2) , #issue-form .splitcontentleft p:nth-child(n+2) {
    padding-top: 19px;
}

#issue-form.quick-edit .splitcontent .splitcontentleft p {
  padding-top: 0px;
  position: relative;
}

#issue-form.quick-edit .splitcontent .splitcontentright p {
  position: relative;
}

#issue-form.quick-edit .splitcontent .splitcontentleft p:first-of-type label {
  margin-top: 0px;
}
/*div#ajax-modal #issue-form.quick-edit .splitcontent .splitcontentleft p:first-of-type select {
  margin-top: 8px !important;
}*/

.helpdesk_layout div#content #issue-form input[type="text"], .helpdesk_layout div#ajax-modal #issue-form input[type="text"] {
    width: 100%;
    background: transparent;
}

.helpdesk_layout div#content #issue-form #start_date_area,
.helpdesk_layout div#content #issue-form #due_date_area {
    max-width: 99%;
}

.helpdesk_layout div#content #issue-form .flex-container {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    column-gap: 24px;
}

div#content #issue-form p#custom_field_span:empty {
  display: none;
}

.helpdesk_layout div#content #issue-form .subject_field,
.helpdesk_layout div#ajax-modal #issue-form .subject_field {
    flex: 1 1 auto;
}

.helpdesk_layout div#content #issue-form .issue_estimated_hours,
.helpdesk_layout div#ajax-modal #issue-form .issue_estimated_hours {
    width: 160px;
}

.helpdesk_layout div#content #issue-form .done_ratio_field,
.helpdesk_layout div#ajax-modal #issue-form .done_ratio_field {
    width: 120px;
}

.helpdesk_layout #ajax-modal #issue-form .flex-container .meta_subject_field {
    min-width: calc(100% - 233px);
}

.helpdesk_layout div#content #issue-form .meta_subject_field {
    min-width: 50%;
}

.helpdesk_layout div#content #issue-form .meta_subject_field p {
    margin: 0px;
}

.helpdesk_layout div#ajax-modal #issue-form p#tracker_field {
    width: 213px;
    margin-left: 20px;
    margin-top: 14px;
}

.helpdesk_layout div div#ds-fields p:nth-child(2) {
    flex: 0 48%;
}

.helpdesk_layout div #issue-form .flex-container p#tracker_field, #issue-form .flex-container p#edit_author {
    flex: 0 23%;
}

.helpdesk_layout div#content #issue-form .content_columns,.helpdesk_layout div#ajax-modal #issue-form .content_columns {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    grid-template-rows: repeat(1, 73px);
    grid-gap: 10px;
    grid-column-gap: 40px !important;
    padding: 0px;
    margin-top: 0px;
    margin-bottom: 0px;
}

.helpdesk_layout div#content #issue-form .content_columns p, .helpdesk_layout div#ajax-modal #issue-form .content_columns p {
  display: block;
  margin: 0px;
  overflow: visible;
}

.helpdesk_layout div#content #issue-form .content_columns p:empty,
.helpdesk_layout div#ajax-modal #issue-form .content_columns p:empty {
  display: none;
}

.helpdesk_layout div#ajax-modal #issue-form .content_columns:not(#field_requesters) > p:nth-child(3),
.helpdesk_layout div#ajax-modal #issue-form .content_columns:not(#field_requesters) > p.used_hw {
  grid-column-start: 1;
}

.helpdesk_layout div#ds-fields, div#issue-fields {
    padding-top: 20px;
}

.helpdesk_layout div#ds-fields p {
    margin: 0;
}

.helpdesk_layout div#ds-fields p:nth-child(2) {
    flex: 0 40%;
}

.helpdesk_layout div#ds-fields span:nth-child(2) {
    color: #000000;
}

.helpdesk_layout #tags-select-box {
  background-color: transparent;
}

.helpdesk_layout #tags-select-box .title {
  padding: 0 0 0 var(--padding_l);
}

.helpdesk_layout #issue-form p#watchers_form {
    padding-top: 0px;
    margin-top: 0px;
    display: grid;
}

#issue-form #all_attributes .copy-attachments__checkbox {
  display: flex;
  align-items: center;
}

#issue-form #all_attributes .copy-attachments__label {
  position: static;
  float: unset;
  margin: 0px;
  cursor: pointer;
}

.helpdesk_layout div#content #issue-form p.files {
    width: 6%;
}

.helpdesk_layout div#content #issue-form .issue-form-buttons a.cancel,
div#content  #resolution-form .kb-form-buttons a.cancel {
    display: none;
}

.helpdesk_layout div#content #issue-form div.issue-form-buttons {
    margin-top: 0px;
    padding-right: 35px;
    padding-left: 16px;
    margin-bottom: 8px;
}

.helpdesk_layout div#content #issue-form .issue-form-buttons a {
  font-family: 'Manrope-Bold', sans-serif !important;
  color: #317bbc;
  background: none;
  vertical-align: middle;
  font-weight: normal;
  display: inline-block;
  height: 32px;
  line-height: 32px;
  padding: 0px 24px;
}

.helpdesk_layout img.ui-datepicker-trigger {
  background: none;
  vertical-align: middle;
  padding: 0px;
}

.helpdesk_layout #analysis-form .notes-legend { margin-top: 8px; font-size: 14px; }

.controller-contracts.helpdesk_layout img.ui-datepicker-trigger {
  margin-left: -26px;
  top: 3px;
}

.helpdesk_layout .tagit-autocomplete {
  position: absolute !important;
}

.helpdesk_layout .ui-menu.ui-widget.ui-widget-content {
  max-height: 250px;
  overflow-y: scroll;
  overflow-x: hidden;
}

.helpdesk_layout .tagit .tagit-new input[type="text"] {
  outline: none;
  border: none;
  box-sizing: border-box;
  -moz-box-sizing: border-box;
  -webkit-box-sizing: border-box;
  background: var(--white);
  border: 1px solid var(--neutral_300) !important;
  border-radius: 6px;
  -webkit-appearance: none;
  appearance: none;
  font-size: 16px;
  font-weight: normal;
  font-stretch: normal;
  font-style: normal;
  line-height: 24px;
  letter-spacing: normal;
  text-align: left;
  color: #000000;
  background: none;
  padding-left: 16px !important;
  padding-right: 16px !important;
  width: 100%;
  height: 48px;
  font-family: 'Source Sans Pro', sans-serif;
  margin-top: 0px !important;
}

#analysis-form .tabular p       { padding-left: 0px; }

#analysis-form .tabular p label {
  margin-left: 0px;
  text-align: left;
}

#analysis-form .tabular p .jstBlock               { padding-top: 40px; }
#analysis-form .tabular p.text-area-wrapper label { padding-top: 0px;  }

#analysis-form .box,
#change_form_area .box { background: var(--white); }

@media all and (max-width: 899px){
    .controller-helpdesk_issues div.ui-dialog.ui-widget.ui-widget-content.ui-corner-all.ui-front.modal.ui-draggable {
        border-radius: 0px;
        width: 100% !important;
        left: 0px !important;
        padding: 0px;
        position: fixed !important;
        background: #f6f6f6;
    }
    .controller-helpdesk_issues .tabular p {
        padding-left: 0px !important;
    }
    .controller-helpdesk_issues #issue-form .jstElements {
        left: -9px;
        width: calc(100% + 18px);
    }
    #wrapper3 .switch_to_native {
        position: absolute;
        right: 10px;
        margin-top: 40px !important;
        display: none;
    }
    .helpdesk_layout div#content .helpdesk-mobile-menu > div.contextual {
        position: absolute;
        right: 10px;
        border-radius: 4px;
        box-shadow: 0 0 4px 0 rgba(0, 0, 0, 0.27);
        background-color: #ffffff;
        display: grid;
        width: fit-content;
        display: none;
    }
    .helpdesk_layout div#content > div.contextual {
        display: block;
    }
    .helpdesk_layout #main, .controller-helpdesk_issues.action-index #main {
        margin: 2px 0 0 !important;
    }
    #content > h2{
        padding: 0 !important;
    }
    .controller-helpdesk.action-home div#content > div.contextual{
        max-width: 100%;
    }
    .helpdesk_layout div#content .helpdesk-mobile-menu > div.contextual.show {
        display: grid;
        z-index: 104;
        padding: 10px 5px;
        margin-top: 42px;
    }
    #main div#content .helpdesk-mobile-menu > div.contextual a {
      font-family: 'Source Sans Pro', sans-serif;;
      font-size: 14px;
      font-weight: normal;
      font-stretch: normal;
      font-style: normal;
      line-height: 30px;
      letter-spacing: normal;
      text-align: left;
      color: #000000 !important;
        background: none !important;
        border: none;
        text-transform: inherit;
        padding: 10px 20px !important;
    }

    #main div#content .helpdesk-mobile-menu {
      font-size: 20px;
      font-weight: normal;
      font-stretch: normal;
      font-style: normal;
      letter-spacing: -0.5px;
      text-align: center;
      color: var(--neutral_600);
      display: contents;
    }
    #main div#content .action_menu_footer {
        display: none;
    }
    .mdi-dots-vertical.helpdesk-mobile-menu:before {
        content: "\F1D9";
        position: relative;
        padding: 0px;
        float: right;
        margin-right: 10px;
        top: 4px;
    }
    .flyout-is-active .helpdesk_layout div#content > h2 {
        left: -250px;
    }
    .helpdesk_layout #main { margin: 0 !important; }
    #sla_search {
        width: calc(100% - 16px) !important;
        margin-left: 16px !important;
    }
    .helpdesk_layout .action-buttons.contextual {
        display: block;
    }
    .helpdesk-action-button {
        display: block;
    }
    #main .helpdesk-actions.action-buttons.contextual.show-actions {
        max-height: calc(100% - 215px);
        overflow-y: auto;
    }
    .helpdesk-actions a {
        text-transform: none !important;
    }
    #main .main-action-button.helpdesk-action-button {
        display: block;
    }
    .helpdesk-actions.action-buttons.contextual.show-actions:nth-of-type(1),
    .helpdesk_layout #main .action-buttons.contextual.show-actions.helpdesk-actions:nth-of-type(1) {
        display: none !important;
    }
    #helpdesk .tickets-summary-area,
    #helpdesk .body-area {
      width: 100% !important;
      float: none;
    }
    #helpdesk .tickets-summary-area table {
      display: table;
    }
    .helpdesk_layout #issue_description_and_toolbar {
      display: inline-block;
      width: 100%;
    }
    .helpdesk_layout #issue-form .splitcontent {
      display: block;
    }
    .helpdesk_layout #issue-form img.ui-datepicker-trigger {
      top: 0px;
    }
    .helpdesk_layout #relations .issue > td:not(.checkbox) {
      display: table-cell;
      float: none;
      text-align: left;
      position: relative;
      padding: 2px;
    }
    .helpdesk_layout #relations .issue > td.buttons a {
      width: 20px;
    }
    .controller-helpdesk_issues table.list.issues td {
      padding: 4px;
    }

    /**********************************************************************/
    /* KB FORM
    /****/
    .helpdesk_layout #issue-form .subject_field {
        margin-top: 0px;
    }

    .helpdesk_layout #issue-form .splitcontentright {
        width: 100%;
    }

    .helpdesk_layout #issue-form .priority_field,
    .helpdesk_layout #issue-form .issue-tab .flex-container .done_ratio_field,
    .helpdesk_layout #issue-form .flex-container .issue_estimated_hours {
        width: 100%;
        margin: 0;
    }

    .controller-helpdesk_issues #issue-form .jstElements {
        left: 0;
        z-index: 1;
        padding: 0px;
    }
    #ajax-modal #issue-form .jstTabs.tabs,
    #content #issue-form .jstTabs.tabs {
      height: auto;
    }

    .controller-helpdesk_issues #issue-form .jstEditor {
        left: 0;
        width: calc(100% + 0px) !important;
    }

    #modal-wrapper #ajax-modal .jstTabs.tabs li:not(.tab-elements),
    .helpdesk_layout #content #issue-form .jstTabs.tabs li:not(.tab-elements) {
      height: 34px !important;
    }

    div#content #issue-form .flex-container {
        display: block;
    }

    .helpdesk_layout div#content #issue-form .flex-container {
      flex-direction: row;
      flex-wrap: wrap;
      align-items: baseline;
    }

    .helpdesk_layout div#content #issue-form .content_columns,.helpdesk_layout div#ajax-modal #issue-form .content_columns {
      display: flex;
      flex-direction: column;
      gap: 0px;
      padding: 0px;
    }

    .helpdesk_layout div#content #issue-form #all_attributes p:first-child {
        margin-block-end: 0em;
    }

    .helpdesk_layout #ajax-modal #issue-form .flex-container .meta_subject_field {
      width: 100%;
    }

    div.modal #resolution-form .resolution.tab, div.modal #issue-form .issue-tab{
      max-height: calc(100% - 90px);
    }
    .helpdesk_layout div#content #issue-form .meta_subject_field {
        width: 100%;
    }
    .helpdesk_layout #issue-form .tabs ul {
      position: relative;
    }
    .controller-resolutions.action-index #query_form_content .filters-table {
      width: 100%;
    }
    .controller-resolutions.action-index #query_form_content .filters-table div {
      display: grid;
    }
    #content .contextual a:not(.button-green), #content .contextual a:not(.button-green):link, #content .contextual a:not(.button-green):visited {
      background-color: transparent !important;
      min-width: 24px;
      height: 24px;
    }
    .helpdesk_layout #content .attachments .contextual {
      display: block;
      float: none;
      float: right;
    }
    .helpdesk_layout #content .attachments .contextual a {
      height: 36px;
      width: 36px;
      margin-bottom: 0px !important;
      vertical-align: -webkit-baseline-middle;
    }
    .helpdesk_layout #content .attachments .contextual .icon-edit {
      margin-right: 30px;
      vertical-align: middle;
      vertical-align: -webkit-baseline-middle;
      background-repeat: no-repeat;
      height: 36px;
      width: 36px;
      display: inline-block;
      background-size: 24px !important;
      display: inline-block;
    }
    .helpdesk_layout #content .attachments .contextual .icon-edit img {
      display: none;
    }
    .helpdesk_layout #content .attachments .contextual .icon-download {
      margin-right: 30px;
      vertical-align: middle;
      vertical-align: -webkit-baseline-middle;
      background-repeat: no-repeat;
      height: 36px;
      width: 36px;
      display: inline-block;
      background-size: 24px;
    }
    #content #relations .issues {
      border-spacing: 0px;
    }
    .helpdesk_layout div#content .tags-select-box .tagit .tagit-new input[type="text"] {
      border: none !important;
    }
    .main-action-button.mdi {
      padding: 0px !important;
    }
    .main-action-button:before {
      height: 56px;
      width: 56px;
      vertical-align: middle;
      text-align: center;
      line-height: 56px;
    }
    .controller-helpdesk_issues #content .jstTabs.tabs ul { position: relative; }
    #issue-form-area > h2 {
      margin-top: 16px;
      padding: 0px;
      position: relative;
      margin-left: 16px;
    }
    div#content .action-buttons.contextual.helpdesk-actions {
      max-width: 100%;
      justify-content: normal;
    }
    .helpdesk_layout div#content #issue-form.new_issue .issue-tab {
      margin-top: 0px;
    }
    .helpdesk_layout div#content #issue-form div.issue-form-buttons {
      padding-left: 0px;
      display: flex;
      gap: var(--padding_m);
    }
    .helpdesk_layout div#content #issue-form div.issue-form-buttons > * {
      margin-left: 0px;
    }

    .helpdesk_layout div#content #issue-form .issue_estimated_hours,
    .helpdesk_layout div#ajax-modal #issue-form .issue_estimated_hours,
    .helpdesk_layout div#content #issue-form .done_ratio_field,
    .helpdesk_layout div#ajax-modal #issue-form .done_ratio_field {
        margin-left: 0px;
        flex: 1 1 calc(50% - 12px);
    }
    .controller-helpdesk.action-home div#content > div.contextual {
      justify-content: start;
    }
    .controller-helpdesk.action-home div#content > div.contextual #sla_search {
      margin-left: 0px !important;
    }
}

.controller-helpdesk_search.action-index #main.nosidebar #content,
.controller-helpdesk_issues div.ui-dialog.ui-widget.ui-widget-content.ui-corner-all.ui-front.modal.ui-draggable {
    padding: 0px;
}

.attachments-legends,
#issue-form fieldset legend {
  margin-bottom: 0px;
  padding-left: 0px !important;
}

#issue-form .tags-select-box legend{
    position: unset;
}
.active_resolution td, .active_resolution td a {
    color: #131313 !important;
}

#all_attributes .splitcontentright .display-flex input {
  min-width: 120px;
  padding: 12px !important;
}

#all_attributes .splitcontentright .display-flex .ui-datepicker-trigger {
  padding-bottom: 3px;
}

.product-name-col {
    width: 165px;
    min-width: 350px;
    max-width: 350px;
}

.product-actions-col {
    width: 20px
}